Patient Experiences

Staff was competent and very professional. They worked me in after me having issues from a tooth extraction and could not have been more kind and helpful. Dr. Patel is awesome.

Everyone is always really nice and helpful. I’ve been going to East Side Smiles for years and have been really happy with them.

I’ve been to several dentists over the years, and this is the first one I’ve trusted completely. He genuinely puts your long-term dental health first and always recommends what’s best for you and your teeth—not what’s most profitable. It’s clear he truly cares about his patients, and that level of honesty and professionalism is hard to find. Highly recommend.

Autumn was amazing, she explained everything thoroughly and made me feel comfortable during the whole appointment. Would recommend Dr Hadley and his team (:

Very friendly staff. I was given a tour of the building before getting started, everywhere else I was just taken straight back to the chair. I didnt feel rushed at all. They explained everything in detail and in a way I could understand clearly. Great experience over all, I'd give more stars if I could.

Have been getting treated by Dr. Hadley for 19 years. He's always done excellent dental work. His staff is always friendly and professional. Recommend East Side Smiles.

Everyone is genuinely so nice and they make you feel completely comfortable. It was such a good experience and i will definitely be recommending this place to friends and family.

My cleaning was a breeze and had a lovely chat with Jocelyn before she put the tools in my mouth. Dr. Hadley told me my teeth were BEAUTIFUL! And reminded me that flossing is crucial to keep that up. So if you want compliments and advice wrapped in one, this is your place.

We have been patients of East Side Smiles for over a decade. We have gotten great treatment and trust Dr. Hadley with our dental health. He is measured in his treatment and always honest with what needs to be done.

My past cleaning was the best one I have ever had!

It was great everyone was so nice the doctor was very good and his assistant loved both of them I will be going back if anyone need to see a dentist East side smile is the place to go 10 out of 10

I was very anxious after not going to the dentist for many years. Everyone was very kind and made sure I felt comfortable every step of the entire visit. I felt well informed and was given all my options without any pressure. Had a great experience!

Staff and doctor were amazing. They accommodated me well. And fixed my tooth perfectly.

Dr.Hadley is the only dentist I will ever let touch my families teeth. He has done my teeth numerous times, my daughters beautiful smile and takes care of the rest of the family. Amazing care always because he cares.

Been coming here for years
Best technicians and very nice
Tom Hadley is the best dentist there is too
I look forward to my 6 month appts here

My first visit with Smiles - I am relatively new to Nashville - so this visit was for the. To assess what dental work I might need. The staff was wonderful, and the dental assistant (not sure if that’s correct title) explained in detail each step involved in the regular X-rays, 3-D X-rays, photos, etc, as she was preparing for and performing those tasks. Then Dr Patel came in to conduct his examination - and he likewise explained everything he was preparing to do, and then explained his observations in clear and easy to understand terms. We then discussed what should be done sooner rather than later, and what could wait while continuing to monitor those items. He then explained how long it would take to perform the procedures that needed to be addressed now, and told me how long to allow for the next appointment to proceed with those procedures.

At all times I was totally comfortable, and left with no questions - everything had been explained. I was impressed that they had the latest and best imaging equipment, and even had the ability to make crowns and caps, rather than having to send molds off to a third party to fabricate.

Shortly after leaving, I received a follow up confirming my next appointment. I have to say it was the best 1st visit with a dentist and dental office I have ever had in my 70 years!

Lee